Braillo Reviews & Experience
Reviews and what customers saying about our quality and jewelry.
![Treasured Spot Map Silhouette Bracelet with Braided Chain [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/1/0/1057a53b5f4480079e692032acc26f6f_24042025-125932.jpg)
![Picasso Jasper Men Name Bracelet [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/0/b/0bdecb15d1196a135724fc29f900b938_16122021-112110.jpeg)

![Treasured Spot Map Silhouette Bracelet with Braided Chain [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/3/b/3bfd4d79a48b649899d8c4f5d6513b29_24042025-130058.jpg)

![Precious Spot Map Necklace [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/3/a/3a839d6ac078966e400f711ab87e0946.jpg)


![Family Circle Name Necklace [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/a/f/afc54b009c6e336e88ef10aabbd53a86_02052022-131744.jpeg)
![Precious Spot Silhouette Map Bracelet with Milanese Chain [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/0/9/09e92b65baac438035c863eff7283f3f_21072025-090534.jpg)
![Cara Herringbone Necklace [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/d/9/d93e718dde5a4838128b2a1ea4ddca00_21072025-084440.jpg)
![Picasso Jasper Men Name Bracelet [Sterling Silver]](https://assets.braillodesign.com/media/ven_feedback/resized/400px/a/a/aa9ede4726175fb1086287c0fb292430_05072022-114718.jpeg)
Frequently Asked Questions
Here you can find answers for the most important questions.
Our jewelry at Braillo is crafted from high-quality materials, including sterling silver, gold, and rose gold plating over brass. These materials are resistant to tarnishing. However, to further ensure the longevity of your pieces, we recommend avoiding contact with harsh chemicals, lotions, and water.
It is a flexible membership program with many exclusive perks. You can read more about its benefits at the link: BRAILLO VIP program.
Canceling your Braillo membership is hassle-free. Simply log into your account, go to 'My Account - My VIP Membership - Manage My Membership and choose the ‘Cancel my membership' option. Please note that once the membership is cancelled, you won't have access to member-exclusive deals and benefits. For any remaining queries, don't hesitate to contact our customer service.
Since most of our jewelry items are personalized, making your special and unique piece is something that is included in the shipping timeline. Shipping may take 2-3 weeks from the day that your order is placed.
Yes, we are a legitimate company specializing in personalized jewelry. At Braillo, we pride ourselves on our commitment to delivering high-quality, customizable jewelry pieces that celebrate meaningful connections and personal stories. Quality Products: We craft each piece of jewelry with meticulous attention to detail, using only high-quality materials to ensure durability and customer satisfaction. Secure Shopping Experience: Our website is designed with your security in mind. We offer secure payment options and safeguard your personal information to ensure a safe and reliable shopping experience. Positive Customer Reviews: Many of our customers have shared their satisfaction with their purchases, praising the beauty and quality of our jewelry. You can read their firsthand accounts on our Customer Reviews page. Excellent Customer Service: Our customer service team is dedicated to providing a positive shopping experience, readily available to assist with any inquiries or concerns. We stand behind our products with a satisfaction guarantee. We are committed to supporting you with exceptional customer service and a thoughtful return policy that underscores our confidence in the quality of our jewelry.
While our jewelry at Braillo is designed from high-quality materials that are resistant to tarnishing, we recommend removing your jewelry before bathing. Constant exposure to water and chemicals found in some shampoos and soaps may impact the longevity and appearance of the pieces. Proper care and maintenance will ensure your Braillo Jewelry's shine and integrity for years to come.